MEMBERSHIP AGREEMENT
1. Parties
a) Ayser Electrical Home Appliances Heating Cooling Medical Devices Industry and Trade Limited Company, located at Konak Mah.856 Sokak No:3/A Konak/İZMİR, which carries out the activities of the www.ayserservis.com website. (Hereinafter referred to as "Ayserservis").
b) Internet user who is a member of the www.ayserservis.com website ("Member")
2. Subject of the Agreement
The subject of this Agreement is to determine the terms of use of the member from the website www.ayserservis.com owned by Ayserservis.
3. Rights and Obligations of the Parties
3.1. The Member declares and undertakes that the personal and other information provided while becoming a member of the www.ayserservis.com website is true before the law, and that he/she will compensate Ayserservis immediately for all damages it may suffer due to the inaccuracy of this information.
3.2. The member cannot give the password given to him/her by Ayserservis to other persons or organizations, the member has the right to use the said password. For this reason, Ayserservis reserves all liabilities that may arise and all claims and demands that may be put forward against Ayserservis by third parties or authorized bodies, and all kinds of compensation and other claims arising from the unauthorized use in question.
3.3. The member accepts and undertakes to comply with the provisions of the legal legislation and not to violate them while using the www.ayserservis.com website. Otherwise, all legal and criminal liabilities that may arise will bind the member completely and exclusively.
3.4. The member cannot use the www.ayserservis.com website in any way that disrupts public order, is against general morality, disturbs and harasses others, for an illegal purpose, or infringes on the intellectual and copyright rights of others. In addition, the member cannot engage in any activity or process that prevents or makes it difficult for others to use the services (spam, virus, trojan horse, etc.).
3.5. The ideas and thoughts declared, written and used by the members on the www.ayserservis.com website are completely the members' own personal opinions and are binding on the opinion owner. These opinions and thoughts have no relation or connection with Ayserservis. Ayserservis has no responsibility for the damages that third parties may suffer due to the ideas and opinions expressed by the member and for the damages that the member may suffer due to the ideas and opinions expressed by third parties.
3.6. Ayserservis shall not be liable for any damages that may occur to member software and data due to unauthorized persons reading member data. The member has accepted in advance not to claim compensation from Ayserservis for any damages that may be incurred due to the use of the www.ayserservis.com website.
3.7. The member agrees not to access or use the software and data of other internet users without permission. Otherwise, the legal and criminal liabilities arising from this will be entirely the responsibility of the member.
3.8. The member who violates one or more of the articles listed in this membership agreement shall be personally and legally liable for this violation and shall hold Ayserservis harmless from the legal and penal consequences of these violations. In addition; if the incident is brought to the legal field due to this violation, Ayserservis reserves the right to claim compensation from the member due to non-compliance with the membership agreement.
3.9. Ayserservis has the right to unilaterally delete the member's membership and delete the customer's files, documents and information whenever necessary. The member accepts this disposition in advance. In this case, Ayserservis has no responsibility.
3.10. The www.ayserservis.com website software and design are the property of Ayserservis, and the copyright and/or other intellectual property rights related to them are protected by the relevant laws, and they cannot be used, acquired or changed by the member without permission. Other companies and products mentioned on this website are the trademarks of their owners and are also protected within the scope of intellectual property rights.
3.11. Certain information may be collected by Ayserservis for the purpose of improving and developing the www.ayserservis.com website and/or within the framework of legal regulations, such as the name and Internet Protocol (IP) address of the Internet service provider used to access the site, the date and time the Site was accessed, the pages accessed while on the site and the Internet address of the Web site that provides direct connection to the site.
3.12. Ayserservis may use members' personal information in studies regarding the special preferences and interests of its users in order to provide better service to its users, improve its products and services, and facilitate the use of the site. Ayserservis reserves the right to keep records of the member's movements on the www.ayserservis.com website.
3.13. The person who becomes a member of Ayserservis declares and accepts that he/she allows Ayserservis to present him/her with product and service promotions, advertisements, campaigns, advantages, surveys and other customer satisfaction applications within the scope of the current and/or future applications. The member declares and accepts that he/she allows the collection, use and archiving of the personal and shopping information and shopping and/or consumer behavior information that he/she provided in the past and/or will provide in the future while becoming a member of Ayserservis and/or through other means for the above purposes. Unless the member notifies otherwise, the member declares and accepts that he/she allows the collection, use and archiving of the data by Ayserservis when his/her membership ends. Unless the member notifies otherwise, the member declares and accepts that he/she allows Ayserservis to contact him/her using communication channels such as internet, telephone, SMS, etc. The Member declares and accepts that he/she will not make any claim and will not hold Ayserservis responsible for any direct and/or indirect material and/or moral negative and/or positive damages due to the collection, sharing, use, archiving and access of the above-mentioned information. If the Member wishes to change his/her data sharing preferences, he/she can forward this request to Ayserservis' customer service call centers.
3.14. Ayserservis may disclose the member's personal information when requested as a legal obligation or when it believes in good faith that it is necessary to (a) act in accordance with legal requirements or comply with legal processes served on Ayserservis; (b) protect and defend the rights and property of Ayserservis and the Ayserservis website family.
3.15. Measures have been taken within the available means to ensure that the Ayserservis website is free from viruses and similar software. In addition, in order to ensure ultimate security, the user must provide his/her own virus protection system and provide the necessary protection. In this context, by entering the Ayserservis website, the member is deemed to have accepted that he/she is responsible for all errors that may occur in his/her own software and operating systems and their direct or indirect consequences.
3.16. Ayserservis reserves the right to change the content of the site at any time, to change or terminate any service provided to users, or to delete user information and data registered on the Ayserservis website.
3.17. Ayserservis may change, update or cancel the terms of the membership agreement at any time without any prior notice and/or warning in any form. Every changed, updated or repealed provision will be valid for all members on the date of publication.
3.18. The parties accept and declare that all computer records belonging to Ayserservis will be taken as the sole and exclusive evidence in accordance with HUMK article 287 and that the said records constitute an evidentiary contract.
3.19. Ayserservis, in accordance with this membership agreement, has the authority to send information e-mails to its members' registered e-mail addresses and information SMSs to their mobile phones. By approving this membership agreement, the member will be deemed to have accepted the sending of information e-mails to their e-mail address and information SMSs to their mobile phone. If the member wishes to stop receiving e-mails and/or SMSs, they can cancel by unchecking the "I want to be informed about campaigns" box in the "Update My Profile" section in the "My Account" section.
4. Termination of the Contract
This agreement will remain in effect until the member cancels his/her membership or until his/her membership is canceled by Ayserservis. Ayserservis may unilaterally terminate the agreement by canceling the member's membership if the member violates any provision of the membership agreement.
5. Dispute Resolution
Izmir Courts and Enforcement Offices have jurisdiction over disputes regarding this contract.
6. Entry into force
The member's registration for membership means that the member has read all the articles in the membership agreement and has accepted the articles in the membership agreement. This Agreement is concluded and mutually entered into force at the time the member becomes a member.

INFORMATION ON PROTECTION OF PERSONAL DATA

We attach great importance to ensuring the security of your personal information that you have transmitted to us, both when using our website and through other means. The "Personal Data Protection Law" numbered 6698 has entered into force. We would like to inform you about the aforementioned legislation and some definitions specified in this legislation:

Personal data : ID any information relating to a specific or identifiable natural person,

Processing of personal data : Obtaining, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available, classifying or using personal data by fully or partially automatic or non-automatic means provided that it is a part of any data recording system. all kinds of operations performed on data such as blocking,

Data processing : Data The natural or legal person who processes personal data on behalf of the person in charge, based on the authority given by the person responsible,

Data recording system : The registration system in which personal data is processed and structured according to certain criteria,

Data controller : Personal It refers to the natural or legal person who determines the purposes and means of processing the data and is responsible for the establishment and management of the data recording system.

1. Protection of Personal Data and Purpose of Consent Text and Data Controller Position of Our Company:

Our shopping site has the title of "data controller" within the scope of Personal Data Protection Law No. 6698 ("Law") in terms of personal data regarding customers. Pursuant to the Law on the Protection of Personal Data and Consent, it is aimed to enlighten the customers about the personal data processing activities carried out by our shopping site and to obtain their explicit consent for the cases specified in article 3 below.

3. Personal Data to be Processed with the Explicit Consent of Customers and Purposes of Processing:

Personal data can be processed by our Shopping site for the following cases where the personal data processing conditions in Articles 5/2 and 6/3 of the Law are not met. express consent of customers is required.

2. Purpose of Processing Personal Data of Customers:

Personal data belonging to customers are processed in accordance with the personal data processing conditions and purposes specified below and in Articles 5 and 6 of the Law. Personal data of customers;

• To make the necessary studies by the business units and to carry out the relevant business processes in order to benefit the relevant people from the products and services offered by our shopping site,

• executed by our shopping site To carry out the necessary work by the relevant business units for the realization of commercial activities and to carry out the related business processes,

• Planning and executing commercial and/or business strategies of our shopping site,

• Providing the legal, technical and commercial-occupational safety of the related persons who have a business relationship with our shopping site, and the appreciation of the products and services offered by us. Planning and executing the activities required to be customized according to usage habits and needs, and recommended and introduced to the relevant people,

• Establishment of possible rights and claims of the related parties

• Giving information to authorized institutions based on legislation

• Creating and tracking visitor records

• by our branches, call center, affiliates on behalf of our Company or on our websites and social media pages or any and all but not limited to To ensure the fulfillment of obligations within the scope of the Law on the Protection of the Consumer, the Law on the Regulation of Retail Trade and other legal regulations through various channels,

• To provide better service to customers, to provide and offer various advantages, to give information about sales, marketing, information, promotions, to provide information about campaigns and conditions providing surveys, customer satisfaction research, accelerating your purchases, receiving and delivering your orders,

• Creating customer-oriented campaigns, cross-selling, target audience determination,

• Executing activities to increase the user experience by tracking customer movements and improving the functioning of the website and mobile application of our shopping site and personalizing them according to customer needs, and non-direct marketing, tailor-made marketing and remarketing activities, tailor-made segmentation, targeting, analysis and internal reporting activities, market research,

• Customer satisfaction activities, planning and execution of customer relationship management processes, including for the purposes of planning and execution of our shopping site's product and/or It can be processed and shared with the parties specified in this Personal Data Protection Text within the scope of planning and execution of the sales and marketing processes of its services, creating and/or increasing loyalty to the products and/or services offered by our shopping site.

Our Shopping Site; has the right to associate the behavior of the user on the site with a cookie in the browser, even if they are not a member, for the purpose of online behavioral advertising and marketing, and to define remarketing lists based on metrics such as the number of pages viewed, the duration of the visit and the number of target completions. Then, targeted advertising content may be shown to this user on the site or on other sites in the Display Network, based on the interests of the users. During the redirection of Google AFS ads to our Shopping Site, Google may place cookies on users' browsers or read the cookies contained in them or use web beacons to collect information.

4. Transfer of Personal Data of Customers:

Personal data belonging to customers, products and services offered by our shopping site to be carried out by business units in order to benefit the relevant persons and the execution of the relevant business processes , to carry out the necessary work by the relevant business units for the realization of the commercial activities carried out by our shopping site and to carry out the related business processes, the planning and execution of the commercial and / or business strategies of our shopping site, the legal, technical and the planning and execution of the activities required for the provision of commercial-occupational safety and for the products and services offered by our shopping site to be customized according to the tastes, usage habits and needs of the persons concerned, and to recommend and introduce them to the relevant persons. data processing terms and Within the framework of its purposes, it may be shared with Company officials, affiliates, business partners, suppliers, shareholders, legally authorized public institutions and organizations and private institutions.

User's Name and Contact Information, pursuant to the payment institution framework agreement to be approved at the payment stage and published in the Official Gazette dated 9 January 2008 and numbered 26751 In accordance with the Regulation on Measures to Prevent Laundering Proceeds of Crime and Financing of Terrorism, it can be shared with payment institutions for identity verification purposes.

Our Shopping Site can transfer personal data to third parties within the country for the purposes stated above, provided that the conditions stipulated in the Law No. 6698 are met, as well as abroad. can be transferred outside.

5. Method and Legal Reason for Personal Data Collection:

Personal data is collected electronically from customers. Personal data collected for the above-mentioned legal reasons can be processed and transferred for the purposes specified in Articles 5 and 6 of the Law and this Personal Data Protection Text.

6. Retention Periods of Personal Data

Our Shopping Site keeps personal data for the period specified in these legislations, if stipulated in the relevant laws and regulations.

If the legislation on how long personal data should be kept for a period of time has not been regulated, our Personal Data Shopping Site will be linked to the activity carried out while processing that data. It is processed for the period that requires it to be processed in accordance with the practices and commercial practices of our Shopping Site, and then deleted, destroyed or anonymized.

The purpose of processing personal data has ended; If the storage periods determined by the relevant legislation and our Shopping Site have also come to an end; Personal data can only be stored to provide evidence in possible legal disputes or to assert the right related to personal data or to establish a defense. Despite the expiry of the statute of limitations for asserting the right mentioned in the establishment of the terms herein, and the expiry of the statute of limitations, the retention periods are determined based on the examples previously submitted to our Shopping Site on the same issues. In this case, the stored personal data is not accessed for any other purpose, and only when necessary to use it in the relevant legal dispute, access to the relevant personal data is provided. Here, too, personal data is deleted, destroyed or anonymized after the aforementioned period expires.

7. Rights of Customers as Personal Data Owners:

Data owners pursuant to Article 11 of the Law; (i) to learn whether personal data about them is being processed, (ii) to request information if their personal data has been processed, (iii) to learn the purpose of processing personal data and whether they are used in accordance with its purpose, (iv) to which personal data is transferred in the country or abroad. knowing the third parties, (v) requesting the correction of personal data in case of incomplete or incorrect processing and requesting the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred, to request the deletion or destruction of personal data in case of withdrawal, and to request the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred, (vii) to object to the emergence of a result against the person by analyzing the processed data exclusively through automated systems, and (viii) to receive personal data has the right to demand the compensation of the damage in case of loss due to unlawful processing of the data.

Demands regarding the exercise of the aforementioned rights can be submitted by our Shopping Site to the personal data owners through the methods specified in the scope of Law No. 6698. Our shopping site will evaluate the requests and conclude them within 30 days.

There may be changes in line with the legal and technological developments regarding the issues included in this form.